Home > Ask Our Experts > Can We Stop Junk Mail and Calls to Deceased Person?

Can We Stop Junk Mail and Calls to Deceased Person?

By: Chris Nickson - Updated: 16 May 2010 | comments*Discuss
 
Junk Mail Telesales Unsolicited Mail

Q.

We lost our Dad last October and we would like to know how to stop receiving junk mail and research telephone calls for him. It is very distressing to us, especially Mum.

(D.B, 16 June 2009)

A.

One of the worst things that can happen to the partner of the bereaved is to be plagued by junk mail and phone calls for the person who’s died. It constantly dredges up memories and stops them moving on and really having closure.

Junk mail is bad enough at the best of times, and you can have it stopped through the Mail Preference Service. But for those dealing with death, there’s something called the Deceased Preference Service, whose only function is to stop the dead getting junk mail.

It’s worth noting that this only applies to junk mail. Bills and other important things will still be delivered. This simply stops unsolicited mail, or at least most of it – it’s impossible to give a 100% guarantee.

It’s a free service, which is always a plus. It works by distributing the details of the deceased to as many companies as possible, so that name will be removed from their lists. Of course, that doesn’t happen overnight, and it will take between two and three months for virtually all the junk mail to disappear.

All you need to do is go to the Deceased Preference Service site and register all the details (alternatively, you can print the form, fill it out and send it) and they’ll take care of the rest.

With phone solicitation you can stop that quite easily, too, although be aware that it will stop all telesales calls to the number, not just a specific person who lived there, unless there’s specific consent. Unfortunately, the regulations involved in this don’t cover market research companies; when one calls, a request to be removed from their list should do the trick.

Use Telephone Preference Service for a free service, although there are competitors that offer similar, and possibly more complete services, but for a fee. Simply register the phone number on the site, and after 28 days telesales calls should end.

It’s worth knowing that this service doesn’t affect those annoying recorded calls we all receive. But legislation means that recorded calls shouldn’t be made without prior permission of the householder, so your mother (or you) could complain to the Information Commissioner’s Office about the offending company.

You might also like...
Share Your Story, Join the Discussion or Seek Advice..
Why not be the first to leave a comment for discussion, ask for advice or share your story...

If you'd like to ask a question one of our experts (workload permitting) or a helpful reader hopefully can help you... We also love comments and interesting stories

Title:
(never shown)
Firstname:
(never shown)
Surname:
(never shown)
Email:
(never shown)
Nickname:
(shown)
Comment:
Validate:
Enter word:
Latest Comments
  • sceptical
    Re: Do Not Resuscitate (DNR) Orders
    my mother in law passed away in 2018 my husband is the eldest of 4 children and she has no surviving partner. The daughter…
    1 April 2021
  • Rina
    Re: The Rights to Obtain a Headstone?
    My children's father passed in 2013. He was married for about 2 years to another women. Since his passing he still does not…
    29 March 2021
  • Kimbo81xxx
    Re: The Rights to Obtain a Headstone?
    A family member took their own life a few years ago. His wife at the time still hadn’t put a headstone on and won’t allow…
    28 March 2021
  • Coolaid
    Re: The Rights to Obtain a Headstone?
    My wife was murdered while being held against her will along with my daughter who was kidnapped (She survived) by her own…
    20 March 2021
  • Monty
    Re: Inheriting Property
    My mum passed away in 2019 and had made a will stating that her share of the property (50%) should go to me and my sister but my step father…
    5 March 2021
  • Tree
    Re: Inheriting Property
    My brother & sister never had time for my mum & dad & havnt spoke to me for 2 years since my dad died . . & theyve took legal action to evict…
    25 February 2021
  • Antonio
    Re: Coping with Multiple Deaths
    I just lost my grandma today. I don't know how to cope. I lost my grandpa, her husband, on May 20th 2020. I grieved for my grandpa…
    7 February 2021
  • There is a God
    Re: Coping with Multiple Deaths
    I lost my brother at 22, he was 27. Hung with his own belt. Grandma died the following year. Then uncle and aunt the following…
    1 February 2021
  • Aaron14
    Re: What if There is No Will?
    I have a credit card that went to collections. I paid it off over time in full even after they offered me to pay at lower amount –…
    27 January 2021
  • Brookes
    Re: What if There is No Will?
    My brother died. My niece is his next of kin. He lived with his girlfriend and she won’t let my niece have any of my brothers…
    24 January 2021